Shipping policy
Shipping Rates and Delivery Estimates
At Stush Beauty, we strive to provide our customers with a seamless and delightful shopping experience. Here’s what you need to know about our shipping policy:
Domestic Shipping (Within the United States):
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Standard Shipping:
- Cost: $5.99
- Delivery Time: 5-7 business days
- Free on orders over $100
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Expedited Shipping:
- Cost: $12.99
- Delivery Time: 2-3 business days
International Shipping:
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Standard International Shipping:
- Cost: $19.99
- Delivery Time: 10-20 business days
Please Note: All delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Order Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Confirmation & Order Tracking
You will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Stush Beauty is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Stush Beauty is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order. Please refer to our Returns & Refunds page for more information.
Contact Us
If you have any questions about this Shipping Policy, please contact us at:
- Email: info@stushbeauty.co
Thank you for choosing Stush Beauty for your skincare needs. We appreciate your business and look forward to serving you.